Effective Date: 07/28/2023
Thank you for choosing AROMEDY's Fragrance Fusion Monthly Box. We are committed to ensuring your satisfaction with our products and services. Please read our Refund Policy carefully to understand your rights and options in case you encounter any issues with your subscription.
1. Subscription Refunds:
Monthly Subscription: We provide a 30-day refund guarantee. If you decide to cancel your subscription within 30 days of payment processing, you are eligible for a full refund. Please note that refunds are not available for the current month's subscription after this 30-day period. Nevertheless, you have the flexibility to cancel your subscription at any time, and the cancellation will take effect starting from the subsequent billing cycle.
Prepaid Subscription: If you have pre-paid for multiple months and wish to cancel your subscription, you may be eligible for a pro-rated refund for the remaining months.
2. Damaged or Defective Products:
If you receive a damaged or defective product, please contact our customer support team within 3 days of receiving the order. We may request photos or additional information to assess the issue.
Upon verification, we will provide a replacement for the damaged item or offer a refund for the purchase price, including any shipping charges.
3. Missing Items:
If you discover any missing items in your Fragrance Fusion Monthly Box, please contact us within 3 days of receiving the order. We will investigate the issue and take appropriate action to rectify the situation.
If the missing item cannot be replaced, we will issue a refund for the cost of the missing item.
4. Refund Processing:
Refunds, if applicable, will be processed to the original payment method used for the purchase. Please allow up to 3 business days for the refund to be reflected in your account.
5. Contact Us:
If you have any questions or need assistance regarding refunds or any other issues, please contact our customer support team. We are here to help and ensure your satisfaction.
6. Policy Updates:
AROMEDY reserves the right to modify or update this Refund Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly.
By making a purchase with AROMEDY, you agree to the terms outlined in this Refund Policy. If you have any questions or concerns, please reach out to us for further assistance.